Here's some recent feedback the directors received from another very happy client reporting back on their recent trip to Canada.
"I can certainly see why your business has been voted in the top 10 in the country! My wife and I have recently returned from a fabulous trip to Canada that was organised through your immensely patient and skilled member of staff Ajanta South. From the very first moment that I contacted B&W via a Google search I was impressed, but when this turned into actually the planning and booking process, I had never experienced service to that level. Ajanta would take my calls, make changes and alterations, search for better prices, give me feedback from her own experiences and always be willing to see how she could help. The details of the trip were very clearly laid out in emailed itineraries with great links to attractions and accommodation along the way. She suggested things that we would never have thought of - such as Sea plane transfers - which completely changed the holiday and made it one of the best we have ever had.
Our holiday had everything in it - the weather was stunning with blue sky and abnormally high temps each day (thanks for arranging that!). We saw bears, whales, seals, sea lions, elk and even fed eagles! The scenery was stunning and the people so friendly. Our only issue now is how to edit down the 2500 pictures that we took! Digital cameras have a lot to answer for...
Overall I cannot express our gratitude and delight in using B&W enough. You are good at the essential stuff and excel at the critical non essentials that make the difference and give your business a definite usp over other tour operators I have used. An example being the welcome home letter and copy of 'The Week' which was a really nice touch.
My wife and I will certainly be using you again in the future for holidays to Canada and New Zealand and I would have no reservation in recommending you to colleagues and friends. In fact I have already told at least 5 friends about the service we received. We would like to wish you and your great team every success in these difficult times". A Stevenson.
If you'd like to see an example of the type of trip that we can organise for you in Canada, or indeed to any of our preferred destinations, please take a look at our website and sign up for our monthly newsletter to keep up to date with what we're doing at Bridge & Wickers and request one of our award-winning brochures.
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