Latest client feedback

What a fantastic journey we have just had in New Zealand, Australia, Singapore and Dubai. It really did exceed all our expections. The itinerary, accommodation was brilliant. During the trip, it all went like clockwork with no problems at all.
We shall everlasting memories of this for years to come. We would like to thank you for all your advice and guidance and helping us to select the places we have visited. I will write a formal letter to David Wickers informing him of our appreciation to Bridge and Wickers for making the last four weeks of our lives so unforgettable.

Tony & Janet Cook.

Latest client feedback

We just got back from our Australian adventure yesterday and just wanted to say a huge thank you to you and the B&W team for organising such a superb vacation for us.

We covered so much Australian ground in such a short space of time but we never felt rushed and the itinerary worked perfectly. All the accommodation was great and we were particularly impressed with the trips you organised. Each one
was brilliant, with really informed guides, tiny groups (in fact we were the only ones at Sydney Harbour) and exceptionally good quality food, drink and transport (particularly the Synergy reef trip which was truly fabulous).

Thanks once again, it was a trip of a lifetime. JS

Latest Client Feedback

Here's some recent feedback the directors received from another very happy client reporting back on their recent trip to Canada.

"I can certainly see why your business has been voted in the top 10 in the country! My wife and I have recently returned from a fabulous trip to Canada that was organised through your immensely patient and skilled member of staff Ajanta South. From the very first moment that I contacted B&W via a Google search I was impressed, but when this turned into actually the planning and booking process, I had never experienced service to that level. Ajanta would take my calls, make changes and alterations, search for better prices, give me feedback from her own experiences and always be willing to see how she could help. The details of the trip were very clearly laid out in emailed itineraries with great links to attractions and accommodation along the way. She suggested things that we would never have thought of - such as Sea plane transfers - which completely changed the holiday and made it one of the best we have ever had.

Our holiday had everything in it - the weather was stunning with blue sky and abnormally high temps each day (thanks for arranging that!). We saw bears, whales, seals, sea lions, elk and even fed eagles! The scenery was stunning and the people so friendly. Our only issue now is how to edit down the 2500 pictures that we took! Digital cameras have a lot to answer for...

Overall I cannot express our gratitude and delight in using B&W enough. You are good at the essential stuff and excel at the critical non essentials that make the difference and give your business a definite usp over other tour operators I have used. An example being the welcome home letter and copy of 'The Week' which was a really nice touch.

My wife and I will certainly be using you again in the future for holidays to Canada and New Zealand and I would have no reservation in recommending you to colleagues and friends. In fact I have already told at least 5 friends about the service we received. We would like to wish you and your great team every success in these difficult times". A Stevenson.

If you'd like to see an example of the type of trip that we can organise for you in Canada, or indeed to any of our preferred destinations, please take a look at our website and sign up for our monthly newsletter to keep up to date with what we're doing at Bridge & Wickers and request one of our award-winning brochures.

Latest Australia holiday feedback

Read what one of our recent travellers has to say about his family's recent trip Down Under....

It was an extraordinarily good three weeks and all of the bookings worked seamlessly. The bottom line is that we will, without hesitation, use you again when travelling to Oz/East Asia.
The following are our particularly positive observations:

- the little 'free' additions at the Shangri La (high tea, cocktail happy hour, fab breakfasts) were truly appreciated (and very different from the approach of most 'first world' countries where every little thing goes onto the room account) and the service was so good that I wrote to the hotel separately to congratulate them on their superb standards

- we cannot imagine a better location in Sydney than Quay Grand Suites - it was stunningly well located and our room afforded the best of views, so thanks for that. We would highly recommend the Bridge Climb and Oz Jet (the power boat rides around the harbour)

- Bamurru Plains, the food there was at an outstanding level, considering how far the camp is from suppliers etc. A word too for the guides at Bamurru, who were extremely personable and looked after us well

- memories of swimming totally alone at Jim Jim Falls - and at the beautiful Barramundi Falls - will stay with us forever. All credit to our guide for getting us to Jim Jim way before the hordes arrived (that made all of the difference) - and we enjoyed his night walks along the edge of the billabong.

- I have to say this: there is a coffee house on Macrossan Street - Re:Hab - which sells the best coffee i have ever, ever tasted.

- Finally, the reason why we used B&W was very simple: Way back in October, on a saturday morning, I emailed B&W saying that I was interested in going to Oz. The fact that you not only called us on the 'phone within the hour, but that you clearly knew what you were talking about and, more importantly, seemed to empathise with the sort of holiday that we were looking for, made using B&W a 'no brainer'. I am delighted that we did so - your service throughout the process has been exemplary, I will be recommending you to my partners and will use you again when we go over.

I Sampson

Latest feedback from our clients

We love to hear from our clients when they return home from their travels. Here is just a selection of their comments, including some of their recommendations for future travellers...

"We would describe the overall level of satisfaction of our holiday as 'excellent'. However that understates the amazing time we have had in the past 5 weeks, a large part of which can be contributed to the advice and accommodation selection that you made for us. All in all an incredible journey, the way mapped out, initially, by your beautiful brochure (which fully deserves its awards) and your perceptive and excellent itinerary which has provided us with an amazing adventure which we will always remember. Many thanks to you all for making it happen! Naturally we will have no hesitation in recommending your company to any friends." - P Waite