Read what one of our recent travellers has to say about his family's recent trip Down Under....
It was an extraordinarily good three weeks and all of the bookings worked seamlessly. The bottom line is that we will, without hesitation, use you again when travelling to Oz/East Asia.
The following are our particularly positive observations:
- the little 'free' additions at the Shangri La (high tea, cocktail happy hour, fab breakfasts) were truly appreciated (and very different from the approach of most 'first world' countries where every little thing goes onto the room account) and the service was so good that I wrote to the hotel separately to congratulate them on their superb standards
- we cannot imagine a better location in Sydney than Quay Grand Suites - it was stunningly well located and our room afforded the best of views, so thanks for that. We would highly recommend the Bridge Climb and Oz Jet (the power boat rides around the harbour)
- Bamurru Plains, the food there was at an outstanding level, considering how far the camp is from suppliers etc. A word too for the guides at Bamurru, who were extremely personable and looked after us well
- memories of swimming totally alone at Jim Jim Falls - and at the beautiful Barramundi Falls - will stay with us forever. All credit to our guide for getting us to Jim Jim way before the hordes arrived (that made all of the difference) - and we enjoyed his night walks along the edge of the billabong.
- I have to say this: there is a coffee house on Macrossan Street - Re:Hab - which sells the best coffee i have ever, ever tasted.
- Finally, the reason why we used B&W was very simple: Way back in October, on a saturday morning, I emailed B&W saying that I was interested in going to Oz. The fact that you not only called us on the 'phone within the hour, but that you clearly knew what you were talking about and, more importantly, seemed to empathise with the sort of holiday that we were looking for, made using B&W a 'no brainer'. I am delighted that we did so - your service throughout the process has been exemplary, I will be recommending you to my partners and will use you again when we go over.
I Sampson
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